FAQs
Tyl Store US – Your Questions, Answered! 🤩
Welcome to our FAQs page! Here, we’ve gathered the most common questions to make your shopping experience smooth and easy. If you can’t find what you’re looking for, don’t hesitate to reach out to us – we’re here to help! 💌
1. What products does Tyl Store US sell? 🛍️
At Tyl Store U, we offer a wide variety of products candies, chocolates, gummies, and more—all designed to make your day a little sweeter.
2. How long does shipping take? 🚚
- U.S. Orders: Typically 3-5 days
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International Orders: Generally 7-15 days
We aim to get your orders to you as quickly as possible, but during busy seasons, shipping times may vary. Don’t worry, we’ll keep you updated every step of the way! 😊
3. Do you offer free shipping? 🎁
Yes, we offer free shipping on most U.S. orders! Check our promotions or look for special offers during checkout to see if you qualify for free shipping on your international order too. 🚚✨
4. Can I return or exchange my order? 🔄
Yes, absolutely! We want you to love what you ordered, but if for any reason you're not 100% satisfied, you can return or exchange it within 30 days of receiving your order. Check our Shipping & Returns page for more details. 😊
5. How do I track my order? 📦
Once your order is shipped, we’ll send you a tracking number so you can follow your package’s journey. You can use this number to track your order on the carrier's website! 📍
6. What payment methods do you accept? 💳
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. You can choose whichever payment method is most convenient for you! 💸
7. Do you offer gift cards? 🎉
Yes, we do! You can purchase gift cards in different denominations on our website. Perfect for that special someone who loves to shop! 🎁
8. How do I contact customer support? 📧
We’re always here to help! If you have any questions or need assistance, please send us an email at info@tylstoreus.com. We’ll get back to you as soon as possible! 😎
9. Do you ship internationally? 🌍
Yes, we ship worldwide! So, whether you’re in the U.S., Europe, or Australia, you can enjoy our amazing products. Just make sure to check the shipping times and costs during checkout. 🌟
10. Can I change or cancel my order after placing it? 🛒
Once an order is placed, we begin processing it immediately to get it shipped to you fast. Unfortunately, we can’t make changes or cancel orders once they’re confirmed, but if there’s an issue, reach out to our support team ASAP at info@tylstoreus.com and we’ll do our best to help! 😊
11. I have a question that’s not listed here! 🤔
No worries! We’re here to help. If you can’t find the answer to your question, simply reach out to our customer service team at info@tylstoreus.com and we’ll be happy to assist you. 💌